Frequently Asked Questions
Everything you need to know about shopping with Olsen Fashion
How do I determine the right size for me?
We provide a comprehensive size guide on every product page. Since fit can vary between styles, we recommend checking your measurements against our chart to ensure the perfect fit.
What is your return policy for online orders?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.
Do you offer international shipping?
Yes, Olsen Fashion ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I care for my Olsen Fashion garments?
To maintain the quality of your pieces, please follow the specific care instructions on the internal garment label. We generally recommend cold washes and air drying for most of our fabrics.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.